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Friends and Family Test Results

 

 

You have been giving us your feedback on the care and treatment received here at Staithes Surgery. 

 

Monthly reports will be published on this page of the feedback we have received, any recommendations for change made and what we plan to do about them.

 

February 2018

We received 1 response in February.  That patient told us they were "Extremely likely" to recommend Staithes Surgery to thier friends and family.  No recommendations for change were suggested.

 

January 2018

We received 2 responses in January. 100% of patients told us they were "Extremely likely" to recommend Staithes Surgery to thier friends and family.  No recommendations for change were suggested. 

 

December 2017

We received 3 responses in December.  100% of patients told us they were "Extremely likely" to recommend Staithes Surgery to thier friends and family.  No recommendations for change were suggested.

 

November 2017

We received 4 responses in November. 100% of patients told us they were "Extremely likely" to recommend Staithes Surgery to thier friends and family.  No recommendations for change were suggested.

 

September 2017

We received 20 responses in September. 10 patients told us they were "Extremely likey" 4 patients told us they were "likely" 3 patients said they were "unsure whether they were likely" and 3 patients said they were "unlikely" to recommend Staithes Surgery to thier friends and family.  No recommendations for change were suggested.

 

August 2017

We received 20 responses in August.10 patients told us they were "Extremely Likey" 2 patients told us they were "Likely" 2 patients said they were "Neither likely nor unlikely" 4 patients were "unsure whether they were likey" and 2 patients said they were "unlikely" to recommend Staithes Surgery to thier friends and family.  No recommendations for change were suggested. 

 

July 2017

We received 17 responses in July.  10 patients told us they were "Extremely Likely" 3 patients told us they were "Likely" 1 patient said they were "Neither likely nor unlikely" and 3 patients were "unsure whether they were likey" to recommend Staithes Surgery to thier friends and family. No recommendations for change were suggested.

 

June 2017

We received 13 responses in June.  5 patients told us they were "Extremely Likely" to recommend Staithes Surgery to thier friends and family, 2 patients told us they were "Likely" and 5 patients were "Unsure" whether they would recommend Staithes Surgery to thier friends and family, no recommendations for change were suggested.

 

May 2017

We received 6 responses in May. 4 patients told us they were "Extremely Likely" to recommend Staithes Surgery to their Friends and Family and 2 patients told us they were "Unsure" whether they would recommend Staithes Surgery to their Friends and Family and no recommendations for change were suggested.

 

April 2017

We received 7 responses in April.  6 patients told us they were "Extremely Likely" to recommend Staithes Surgery to their Friends and Family and 1 patient told us they were "Neither Likely or Unlikely" to recommend Staithes Surgery to their Friends and Family. 

 

March 2017

We received 6 responses in March.  All 6 patients told us they were "Extremely Likely" to recommend Staithes Surgery to their Friends and Family.  All comments received were positive and no recommendations for change were suggested.

 

February 2017

We received 7 responses in February 5 - "Extremely Likely", 1 "Didn't know if they were likely" and 1 "Unlikely" to recommend Staithes Surgery to thier Friends and Family.  All comments received were positive and no recommendations for change were suggested.

 

January 2017

We received 6 responses in January 3 - "Extremely Likely", 1 - "Likely", 1 - "Didn't know if they were liklely" and 1 "Unlikely" to recommend Staithes Surgery to thier Friends and Family.  All the comments received were positive and no recommendations for change were suggested.

 

December 2016

We received 6 responses in December 5 - "Extremely Likely" and 1 "Didn't know if they were likely" to recommend Staithes Surgery to thier Friends and Family.  All the comments received were positive and no recommendations for change were suggested.

 

November 2016

We received 12 responses in November 7 - "Extremely Likely" 1 - "Likely" 4 - "Didn't know if they were likely" to recommend Staithes Surgery to thier Friends and Family.  All the comments received were positive and no recommendations for change were suggested.

 

October 2016

We received 10 responses in October 8 - "Extremely Likely" 1 - "Likely" 1 - "Didn't know if they were likely" to recommend Staithes Surgery to thier Friends and Family.  All the comments received were positive and no recommendations for change were suggested.

 

September 2016

We received 5 responses in September 3 - "Extremely Likely" 2 - "Likely" to recommend Staithes Surgery to thier Friends and Family.  All comments received were positive and no recommendations for change were suggested.


 

August 2016

We received 9 responses in August 6 - "Extremely Likley" 2 - "Neither likely or unlikely" 1 - "Didn't know if they were likley" to recommend Staithes Surgery to thier Friends and Family.  All comments received were positive and no recommendations for change were suggested.

 

July 2016

We received 8 responses in July 6 - "Extremely Likely" 1 - "Neither likely or unlikely" 1 - "Didn't know if they were likely" to recommend Staithes Surgery to thier Friends and Family.  All comments received were positive and no recommendations for change were suggested.

 

June 2016

We received 14 responses in June 9 - "Extremely Likely" 2 - "Likely" 3 - "Didn't know if they were likely" to recommend Staithes Surgery to thier Friends and and Family. All comments received were positive and no recommendations for change were suggested. 

 

May 2016

We received 9 responses in May 7 - "Extremely Likely" 1 - "Likely" 1 "Didn't know if they were likely" to recommend Staithes Surgery to thier Friends and Family.  All comments received were positive and no recommendations for change were suggested.

 

April 2016

We received 8 responses in April 7 - "Extremely likely" and 1 - "Didn't know if they were likely" to recommend Staithes Surgery to thier Friends and family.  All comments received were positive and no recommendations for change were suggested.

 

March 2016

We received 8 responses in March via our patient check in screen. Reponses as follows; 5 - "Extremely likely", 1 - "Likely", 1 "Neither likely or unlikely" , 1 - "Didn't know if they were likely" to recommend Staithes Surgery to thier Friends and Family. All the comments received were positive and no recommendations for change were suggested.

 

February 2016

We received 2 responses in February,100% of patients said that they were "extremely likely to recommend" Staithes Surgery to thier Friends and Family.  All the comments received were positive and no recommendations for change were suggested.

 

January 2016

We did not receive any responses in January, however we did receive the following suggestions;

  • Request for Electronic Prescriptions to be sent to Boots at Whitby, we are currenty not currently set up for electronic prescribing, the facility is availabe on our clinical system and we will advertise the service when it has been activated.
  • Request for debit card payments machine, this is something we are looking into and we will advise patients when this is available.

 

December 2015

We received 2 responses 100% of patients said that they were "extremely likely to recommend" Staithes Surgery to their Friends and Family.  All the comments received were positive and no recommendations for change were made.

 

November 2015

We received 2 responses 100% of patients said that they were "extremely likely to recommend" Staithes Surgery to their Friends and Family. All the comments received were positive and no recommendations for change were suggested.

 

October 2015

We received 4 responses 100% of patients said that they were "extremely likely to recommend" Staithes Surgery to their Friends and Family.  All the comments received were positive and no recommendations for change were suggested.

 

September 2015

We received 7 responses 100% of patients said that they were "extremely likely to recommend" Staithes Surgery to their Friends and Family.  All the comments received were positive and no recommendations for change were suggested.

 

August 2015

We received 5 responses 100% of patients said that they were "extremely likely to recommend" Staithes Surgery to their Friends and Family.  All the comments received were positive and no recommendations for change were suggested.


July 2015

We received 6 responses 100% of patients said that they were " extremely likely to recommend" Staithes Surgery to thier Friends and Family.  All the comments received were positive and no recommendations for change were suggested.

 

June 2015 

 We received 11 responses 10/11 patients said that they were "extremely likely to recommend" and 1/11 patients said they were "likely to recommend" Staithes Surgery to thier Friends and Family.  All the comments received were positive and no recommendations for change were suggested.

 

May 2015

We received 4 responses 100% of patients said that they were "extremely likely to recommend" Staithes Surgery to their Friends and Family.  All the comments received were positive and no recommendations for change were suggested.

 

April 2015

We received 11 responses 10/11 patients said that they were "extremely likely to recommend" and 1/11 Patients said they were "Likely to recommend" Staithes Surgery to their Friends and Family.  All the comments received were positive and no recommendations for change were suggested.


March 2015

We received 6 responses 100% of patients said that they were "extremely likely to recommend" Staithes Surgery to their Friends and Family.  All the comments received were positive and no recommendations for change were suggested.

 

February 2015

We received 7 responses 100% of patients said that they were "extremely likely to recommend" Staithes Surgery to their Friends and Family.  All the comments received were positive and no recommendations for change were suggested.

 

 

January 2015

We received 6 responses 100% of patients said that they were "exremely likely to recommend" Staithes Surgery to their Friends and Family.  All the comments we received were positive and no recommendations for change were suggested.

 

We look forward to receiving more feedback from our patients.

 



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