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Out Of Hours

 

What to do on requiring medical help outside of the Surgery's opening hours - from 6.00pm - 8.00am

 

6.00pm-6.30pm (Monday-Friday) Call Staithes Surgery on 01947 840480

 

Pimecare out of hours service will reply to any phone calls to the Surgery between the hours of 6.00pm - 6.30pm.  After 6.30pm you will be asked to ring 111 (a free phone number)

 

6.30pm-8.00am (Monday - Friday) and 24hours Saturday-Sunday (including bank holidays) - Call 111:


When you call 111, a trained adviser will ask you questions to find out what is wrong, give you medical advice and direct you to someone who can help you, like an out of hours doctor or a community nurse.

 

If the advisor thinks your condition is more serious, they will direct you to hospital or send an ambulance.  If you do not speak English, tell the advisor what language you want to speak and they will get you an interpreter.

 

Calls to NHS 111 are free from landlines and mobiles

 

EMERGENCIES - Call 999

 

WHEN DO I USE IT?

 

You should only call 999 in an emergency - For example, when someone's life is at risk or someone is seriously injured or crtically ill.

 

Call 111 if you need medical help fast, but it is not life-threatening

 

For health needs that are not urgent, you should call the GP in their normal opening hours.

 

NHS 111 Information Leaflet - Open here


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