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Practice Appointment Statistics

 

As a practice we aim to provide face to face appointments with a GP or Practice Nurse of your choice within 48 hours.  We sometimes receive feedback that it can be difficult for our patients to book appointments.  We decided to review our appointments system and were surprised to see the number of appointments not utilised due to none attendance.

 

Please can you help us and other patients by letting us know as soon as possible if you are unable to attend an appointment.  To cancel an appointment you can either telephone 01947 840480 or speak to a receptionist in person.  

 

Do you know the DNA (Did Not Attend) Rate?

 

The figures below represent the clinical time not utilised due to none attendance of appointments.

 

March 2017

 

Doctors                            3 hours 45 mins

Practice Nurse                  4 hours 15 mins

Health Care Assistant        6 hours 45 mins

 

February 2017

 

Doctors                             3 hours 15 mins 

Practice Nurse                   2 hours 10 mins

Health Care Assistant         6 hours 15 mins

 

If you cannot attend your appointment(s) for any reason please let us know as soon as possible, we can then offer the appointment to someone else.

 

Thank you for your co-operation

 




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